Privacy Policy

Last updated: 01/01/2025

Offset Planet Ltd ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

→ Introduction

Offset Planet Ltd Registered in England and Wales Based in London, United Kingdom If you have any questions about this policy or your data, contact us at: 📧 support@offsetplanet.com

→ What Data We Collect

We may collect and process the following personal data:

Name and business name
Email address and phone number
Company size and emissions-related data
Information provided via enquiry forms or surveys
Marketing preferences
Website usage data via cookies and analytics tools

→ How We Use Your Data

We use your data to:

Respond to enquiries and provide requested services
Carry out ESG assessments and provide carbon offsetting plans
Send you service updates, offers, and marketing communications
Monitor and improve website performance
Comply with legal and regulatory obligations

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.

→ Legal Basis for Processing

We process your data under the following legal grounds:

Consent – when you opt in to marketing or submit an enquiry
Contract – to deliver the services you've requested
Legal obligation – where we’re required to retain data for compliance
Legitimate interests – to operate and improve our business

→ How We Store and Protect Your Data

Your data is securely stored using trusted platforms and encrypted servers. We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

→ Sharing Your Data We do not sell your personal data. We may share data with trusted third parties where necessary, such as:

Service providers (e.g., email software, analytics, CRM)
Carbon credit partners (only with your consent)
Regulatory bodies, if legally required

All partners are required to maintain confidentiality and data protection compliance.

→ Cookies and Analytics We use cookies and tracking technologies (e.g., Google Analytics) to understand how visitors use our site and improve your experience.

You can control or disable cookies via your browser settings. For more details, see our [Cookie Policy].

→ Your Rights Under UK GDPR, you have the right to:

Access your personal data
Correct or update inaccurate information
Request deletion of your data
Object to or restrict certain types of processing
Withdraw consent at any time

To exercise your rights, email us at hello@offsetplanet.com.

→ Changes to This Policy We may update this policy from time to time. Updates will be posted on this page with a new effective date.

→ Contact Us If you have questions or concerns about this policy or your data, contact us at:

Offset Planet Ltd London, United Kingdom support@offsetplanet.com